Every day, I am worried by the animosity I meet. It’s not so much that people are adamant about their ideas that bothers me, but rather how they communicate them to others. Politicians, editorialists, news outlets, preachers, and even bloggers don’t know how to communicate their message without insulting their opponents.
The goal of communication is to communicate your thoughts, opinions, and needs to another person, not to convert or persuade them into your way of thinking. Trying to persuade individuals who disagree with you to comprehend your point of view by berating or threatening them will not work.
We can now discuss tolerance, but the truth is that the majority of us are not tolerant. That does not rule out the possibility of nonviolent communication. After all, if you can explain your wants and thoughts without insulting or frightening the listener, you’ll have a higher chance of getting them to listen, comprehend, and possibly agree with you.
Marshall B. Rosenberg, Ph.D.’s “Nonviolent Communication: A Language of Compassion” is one of the best books I’ve read in the last 10 years. This book, like “Johnny Tremain” when I was a kid, should be essential reading for everyone. Okay, that was a joke, but this book should be read by every parent, teacher, politician, and management who interacts with others. It’s well-written and demonstrates how simple and powerful nonviolent communication can be.
Nonviolent communication not only communicates your requirements to the listener but also implies that you care about them. Because it is an exchange of ideas and wants, this is when true communication may occur.