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  • Welcome & Introductions

  • Good facilitation: building on your experience

  • What would help you:

    • at the offshore renewables events?
    • generally as a facilitator?

  • Osbert Lancaster:

    • Facilitator and adviser on social change for sustainability
    • Will be facilitating the consultation events at Nairn & Ayr on community benefit and offshore renewables
    • Leading training session for facilitators before each consultation
  • Purpose of this session:

    • for Osbert to understand experience and needs of participants to design training sessions
    • for participants to share their experience of good facilitation practice with each other
  • How we’ll run this session:

    • I can’t see you so I don’t know if you want to speak, so I’ll ask people in turn to contribute.
    • I’ll try and take notes on this webpage, as a virtual flip chart. You will need to refresh your browser from time to time to update the page.
    • Have a pen and paper handy: I’ll be asking you to make notes of things for discussion.
  • Participants’ Introductions:

    • name & role
    • one word that comes to mind when you think about facilitation
    • anything else I might need to know: e.g. you have to leave this session early; you won’t be at the face to face session.
  • Think of an example of good facilitation that you were involved with e.g.:

    • a session that went smoothly
    • a problem arose that was addressed well

    You might have been the facilitator or a participant. Might have been a formal facilitated event or a meeting.

    Tell us the story…

    While you’re listening to others tell their story, take a note of reasons why the was a successful facilitation.

  • Preparation

  • Organisation

  • Organising the room

  • Defining the role of the chair

  • Lack of ego

  • Timekeeping

  • Separate scribe

  • Objectivity, transparent

  • Energy

  • Calm atmosphere

  • Summarising

  • Humour

  • Dealing with people with own agenda

  • clear outcomes

  • Dealing with people with own agenda

  • Body language

  • Deal with people who are dominating conversation

  • People who just want to make their own their point

  • Not to allow contentious issues to dominate. Give everyone is heard and their views recorded

  • Positive body language, how to be postive

  • How to maintain focus and not switch off if its a dry subject

  • Key lessons?

  • Rab: LES Glasgow, Conference. Running w/shop. Went OK; too much background noise, too much movement, seating poor no time to change. Physically it was difficult. Some speakers went on too long, extraneous stuff. Audience receptive in first session, and good dialogue. Second session less good, should have stepped into to manage the session.

  • Iona: CCF event. Lots of prep and info in advance. Max 12 in group. Everyone able to take part in convo. Round table intros. If things went quiet, facilitator had questions. Separate notetaker. Paper on table to record info. F v encouraging, people felt they could speak. Would encouraged peopled to talk. When people went off topic, said ‘thank’s and brought people balck.

  • James: Meeting w Nicolas and others. FIT. Contentious subject. Even thought N was expert, he didn’t get involved in subject, focused on process. Prob had answer, allowed group to discover their own answers.

  • Pete: Facilitating at conf. Preparation and letting folk now what the session is about. Having the right people around the table. Room set up. Lots of note taking.

  • Ruth: Team meeting yesterday. Training exercise - F kept everything moving timewise, everyone knew what the process was, what was expected of them.

  • Madeline: Hydro event. No more 20 people, invite only - find much easier. Time to prep room and ensure seating appropriate. Key was preparation. Focus on process, not subject. Keeping everyone on track, process fertile for productive discussion.

  • Susan: family discussion. Promoting communication, not let emotions run too high.

  • Being clear about the purpose of the event

  • Know the audience

  • Different people have different objectives

  • Clear timescale

  • Well laid out

  • round table for taking notes

  • quiet

  • people can see each other: different arrangements - circles can be good, less formal, warming and closer

  • comfortable

  • food

  • being flexible

  • listening carefully:

    • key points to progress the conversation
    • key points can be stimulus of the discussion: new ideas can open stuff up. Thank people, remind people of purpose, ask them if they want to discuss it now.
  • aware of role as leading process, rather than imparting information

  • chairs have a lot of knowledge, can be good to if they share that. If it’s helpful to the situation, e.g. specific knowledge of policy. Can be helpful to keep conversation.

  • knowing basic stuff about the venue

  • keep discussion on track, so everyone knows where they are going, can indicate things that have been achieved, give them opportunity to comment

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Might have been a formal facilitated event or a meeting.\n\nTell us the story…\n\n*While you're listening to others tell their story, take a note of reasons why the was a successful facilitation.*"},{"_id":"44c40c040949bc06ed000015","treeId":"44b9e9098109d0d7f9000031","seq":199838,"position":1,"parentId":"44c3f2c90949bc06ed000013","content":"Key lessons?"},{"_id":"44c663535e750f9582000017","treeId":"44b9e9098109d0d7f9000031","seq":201166,"position":2,"parentId":"44c3f2c90949bc06ed000013","content":"Rab: LES Glasgow, Conference. Running w/shop. Went OK; too much background noise, too much movement, seating poor no time to change. Physically it was difficult. Some speakers went on too long, extraneous stuff. Audience receptive in first session, and good dialogue. Second session less good, should have stepped into to manage the session."},{"_id":"44c66be75e750f9582000018","treeId":"44b9e9098109d0d7f9000031","seq":201170,"position":3,"parentId":"44c3f2c90949bc06ed000013","content":"Iona: CCF event. Lots of prep and info in advance. Max 12 in group. Everyone able to take part in convo. Round table intros. If things went quiet, facilitator had questions. Separate notetaker. Paper on table to record info. F v encouraging, people felt they could speak. Would encouraged peopled to talk. When people went off topic, said 'thank's and brought people balck."},{"_id":"44c6710d5e750f9582000019","treeId":"44b9e9098109d0d7f9000031","seq":201173,"position":4,"parentId":"44c3f2c90949bc06ed000013","content":"James: Meeting w Nicolas and others. FIT. Contentious subject. Even thought N was expert, he didn't get involved in subject, focused on process. Prob had answer, allowed group to discover their own answers."},{"_id":"44c673d75e750f958200001a","treeId":"44b9e9098109d0d7f9000031","seq":201178,"position":5,"parentId":"44c3f2c90949bc06ed000013","content":"Pete: Facilitating at conf. Preparation and letting folk now what the session is about. Having the right people around the table. Room set up. Lots of note taking. "},{"_id":"44c677525e750f958200001b","treeId":"44b9e9098109d0d7f9000031","seq":201183,"position":6,"parentId":"44c3f2c90949bc06ed000013","content":"Ruth: Team meeting yesterday. Training exercise - F kept everything moving timewise, everyone knew what the process was, what was expected of them."},{"_id":"44c67a7f5e750f958200001c","treeId":"44b9e9098109d0d7f9000031","seq":201184,"position":7,"parentId":"44c3f2c90949bc06ed000013","content":"Madeline: Hydro event. No more 20 people, invite only - find much easier. Time to prep room and ensure seating appropriate. Key was preparation. Focus on process, not subject. Keeping everyone on track, process fertile for productive discussion."},{"_id":"44c67f1f5e750f958200001d","treeId":"44b9e9098109d0d7f9000031","seq":201187,"position":8,"parentId":"44c3f2c90949bc06ed000013","content":"Susan: family discussion. Promoting communication, not let emotions run too high. "},{"_id":"44c6822e5e750f958200001e","treeId":"44b9e9098109d0d7f9000031","seq":201242,"position":1.25,"parentId":"44c3e0470949bc06ed000012","content":"Preparation"},{"_id":"44c69b213a672defda00002a","treeId":"44b9e9098109d0d7f9000031","seq":201244,"position":1,"parentId":"44c6822e5e750f958200001e","content":"Being clear about the purpose of the event"},{"_id":"44c693d43a672defda000025","treeId":"44b9e9098109d0d7f9000031","seq":201246,"position":1.5,"parentId":"44c6822e5e750f958200001e","content":"Know the audience"},{"_id":"44c6a4b23a672defda00002e","treeId":"44b9e9098109d0d7f9000031","seq":201267,"position":1.75,"parentId":"44c6822e5e750f958200001e","content":"Different people have different objectives"},{"_id":"44c69fe43a672defda00002b","treeId":"44b9e9098109d0d7f9000031","seq":201268,"position":2,"parentId":"44c6822e5e750f958200001e","content":"Clear timescale"},{"_id":"44c694033a672defda000026","treeId":"44b9e9098109d0d7f9000031","seq":201269,"position":2.5,"parentId":"44c3e0470949bc06ed000012","content":"Organisation"},{"_id":"44c6b0e53a672defda00002f","treeId":"44b9e9098109d0d7f9000031","seq":201270,"position":2.6875,"parentId":"44c3e0470949bc06ed000012","content":"Organising the room"},{"_id":"44c6b1593a672defda000030","treeId":"44b9e9098109d0d7f9000031","seq":201272,"position":1,"parentId":"44c6b0e53a672defda00002f","content":"Well laid out"},{"_id":"44c6b2c23a672defda000031","treeId":"44b9e9098109d0d7f9000031","seq":201274,"position":2,"parentId":"44c6b0e53a672defda00002f","content":"round table for taking notes"},{"_id":"44c6b3463a672defda000032","treeId":"44b9e9098109d0d7f9000031","seq":201277,"position":3,"parentId":"44c6b0e53a672defda00002f","content":"quiet"},{"_id":"44c6b3a83a672defda000033","treeId":"44b9e9098109d0d7f9000031","seq":201298,"position":4,"parentId":"44c6b0e53a672defda00002f","content":"people can see each other: different arrangements - circles can be good, less formal, warming and closer"},{"_id":"44c6b4353a672defda000034","treeId":"44b9e9098109d0d7f9000031","seq":201283,"position":5,"parentId":"44c6b0e53a672defda00002f","content":"comfortable"},{"_id":"44c6b4c03a672defda000036","treeId":"44b9e9098109d0d7f9000031","seq":201287,"position":6,"parentId":"44c6b0e53a672defda00002f","content":"food"},{"_id":"44c6bfde3a672defda000037","treeId":"44b9e9098109d0d7f9000031","seq":201313,"position":7,"parentId":"44c6b0e53a672defda00002f","content":"being flexible "},{"_id":"44c687f25e750f9582000020","treeId":"44b9e9098109d0d7f9000031","seq":201233,"position":2.875,"parentId":"44c3e0470949bc06ed000012","content":"Defining the role of the chair"},{"_id":"44c6c3ee3a672defda000039","treeId":"44b9e9098109d0d7f9000031","seq":201386,"position":1,"parentId":"44c687f25e750f9582000020","content":"listening carefully:\n- key points to progress the conversation\n- key points can be stimulus of the discussion: new ideas can open stuff up. Thank people, remind people of purpose, ask them if they want to discuss it now.\n- "},{"_id":"44c6c4ac3a672defda00003a","treeId":"44b9e9098109d0d7f9000031","seq":201318,"position":2,"parentId":"44c687f25e750f9582000020","content":"aware of role as leading process, rather than imparting information"},{"_id":"44c6c6a83a672defda00003b","treeId":"44b9e9098109d0d7f9000031","seq":201326,"position":3,"parentId":"44c687f25e750f9582000020","content":"chairs have a lot of knowledge, can be good to if they share that. If it's helpful to the situation, e.g. specific knowledge of policy. Can be helpful to keep conversation."},{"_id":"44c6ce763a672defda00003c","treeId":"44b9e9098109d0d7f9000031","seq":201327,"position":4,"parentId":"44c687f25e750f9582000020","content":"knowing basic stuff about the venue"},{"_id":"44c688e55e750f9582000023","treeId":"44b9e9098109d0d7f9000031","seq":201315,"position":2.90625,"parentId":"44c3e0470949bc06ed000012","content":"Lack of ego"},{"_id":"44c694cc3a672defda000029","treeId":"44b9e9098109d0d7f9000031","seq":201234,"position":2.9375,"parentId":"44c3e0470949bc06ed000012","content":"Timekeeping"},{"_id":"44c694773a672defda000028","treeId":"44b9e9098109d0d7f9000031","seq":201235,"position":2.96875,"parentId":"44c3e0470949bc06ed000012","content":"Separate scribe"},{"_id":"44c6879b5e750f958200001f","treeId":"44b9e9098109d0d7f9000031","seq":201389,"position":3,"parentId":"44c3e0470949bc06ed000012","content":"Objectivity, transparent"},{"_id":"44c688985e750f9582000022","treeId":"44b9e9098109d0d7f9000031","seq":201206,"position":4.5,"parentId":"44c3e0470949bc06ed000012","content":"Energy"},{"_id":"44c6893f5e750f9582000024","treeId":"44b9e9098109d0d7f9000031","seq":201219,"position":4.875,"parentId":"44c3e0470949bc06ed000012","content":"Calm atmosphere"},{"_id":"44c688295e750f9582000021","treeId":"44b9e9098109d0d7f9000031","seq":201390,"position":5,"parentId":"44c3e0470949bc06ed000012","content":"Summarising"},{"_id":"44c6e7663a672defda00003d","treeId":"44b9e9098109d0d7f9000031","seq":201391,"position":1,"parentId":"44c688295e750f9582000021","content":"keep discussion on track, so everyone knows where they are going, can indicate things that have been achieved, give them opportunity to comment "},{"_id":"44c6944c3a672defda000027","treeId":"44b9e9098109d0d7f9000031","seq":201224,"position":8,"parentId":"44c3e0470949bc06ed000012","content":"Humour"},{"_id":"44c6eb913a672defda00003e","treeId":"44b9e9098109d0d7f9000031","seq":201401,"position":9,"parentId":"44c3e0470949bc06ed000012","content":"Dealing with people with own agenda"},{"_id":"44c408e40949bc06ed000014","treeId":"44b9e9098109d0d7f9000031","seq":199837,"position":3,"parentId":null,"content":"What would help you:\n- at the offshore renewables events?\n- generally as a facilitator?"},{"_id":"44c6c15d3a672defda000038","treeId":"44b9e9098109d0d7f9000031","seq":201314,"position":1,"parentId":"44c408e40949bc06ed000014","content":"clear outcomes"},{"_id":"44c6eded3a672defda00003f","treeId":"44b9e9098109d0d7f9000031","seq":201402,"position":2,"parentId":"44c408e40949bc06ed000014","content":"Dealing with people with own agenda"},{"_id":"44c6eeea3a672defda000040","treeId":"44b9e9098109d0d7f9000031","seq":201405,"position":3,"parentId":"44c408e40949bc06ed000014","content":"Body language"},{"_id":"44c6f3463a672defda000041","treeId":"44b9e9098109d0d7f9000031","seq":201408,"position":4,"parentId":"44c408e40949bc06ed000014","content":"Deal with people who are dominating conversation"},{"_id":"44c6f5073a672defda000042","treeId":"44b9e9098109d0d7f9000031","seq":201409,"position":5,"parentId":"44c408e40949bc06ed000014","content":"People who just want to make their own their point"},{"_id":"44c6f6783a672defda000043","treeId":"44b9e9098109d0d7f9000031","seq":201411,"position":6,"parentId":"44c408e40949bc06ed000014","content":"Not to allow contentious issues to dominate. Give everyone is heard and their views recorded"},{"_id":"44c6f8543a672defda000044","treeId":"44b9e9098109d0d7f9000031","seq":201414,"position":7,"parentId":"44c408e40949bc06ed000014","content":"Positive body language, how to be postive"},{"_id":"44c6f9823a672defda000045","treeId":"44b9e9098109d0d7f9000031","seq":201417,"position":8,"parentId":"44c408e40949bc06ed000014","content":"How to maintain focus and not switch off if its a dry subject"},{"_id":"44c6fa2e3a672defda000046","treeId":"44b9e9098109d0d7f9000031","seq":201424,"position":9,"parentId":"44c408e40949bc06ed000014","content":""}],"tree":{"_id":"44b9e9098109d0d7f9000031","name":"lesfacilitation","publicUrl":"lesfacilitation"}}