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  • 8 steps to greeting and seating

  • INTRO

    Ever wanted to be a professional greeter, here is 8 steps how. Showing you step by step from the host stand to the second the guests walk out the door.

  • STEP 1

    When seating and greating a guest be sure to smile use the 5-10 rule, 10 feet away make eye contact, 5feet away say hello and welcome. Make sure hair is neat and uniform ins clean and ironed. When welcoming guest, smile introduce the restaurant.

  • STEP 2
    Ask weather they have a reservation and confirm the guest last name and number of guest.

    If the guest does not have a reservation ask may I have a last name for the tabe, then follow with asking how many will the reservation be for.

  • STEP 3
    SHOWING CUSTOMERS TO THE TABLE
    Keep a comfortable pace not being too far head

  • STEP 4
    Engage with the guest, ask how their day is or what are their plans for the evening,
    ENGAGE THE GUEST – MAKE CONVERSATION

  • Step 5
    ladies first
    Once arrive to the table, pull out the chair for any women in the goup.

    As the guest sit down present the menus to the women first then the men. Present the wine list and leave it centered on the table.

  • step 6
    state the server

  • step 7
    enjoy your meal

  • step 8
    show appreciation and offer a warm farewell

  • dont forget

  • citations

    • always smile
      keep eye contact
      introduce the restaurant
      ask for last name and how many in party
      lead the guest not too far ahead
      ladies first rule
      whos the server
      always enjoy
      thank them for coming in
      have a wonderful night

    • quora : They aren’t customers, they’re guests. Treat them as you would guests in your home. Smile. Be friendly. Anticipate their needs.

    • Walk your guests to their table in a manner that suits them

      ehow

    • set up my hotel : proper manuscript for host and greeters

    {"cards":[{"_id":"58cf7c48314cde553e839bdb","treeId":"58cf7c48314cde553e839bda","seq":9842018,"position":1,"parentId":null,"content":"8 steps to greeting and seating "},{"_id":"58cf7c48314cde553e839bdc","treeId":"58cf7c48314cde553e839bda","seq":9846715,"position":1,"parentId":"58cf7c48314cde553e839bdb","content":"INTRO\n\n\nEver wanted to be a professional greeter, here is 8 steps how. Showing you step by step from the host stand to the second the guests walk out the door.\n\n"},{"_id":"58cf7c48314cde553e839bdd","treeId":"58cf7c48314cde553e839bda","seq":9842023,"position":2,"parentId":"58cf7c48314cde553e839bdb","content":"STEP 1 \n\nWhen seating and greating a guest be sure to smile use the 5-10 rule, 10 feet away make eye contact, 5feet away say hello and welcome. Make sure hair is neat and uniform ins clean and ironed. When welcoming guest, smile introduce the restaurant. \n"},{"_id":"58cf7c48314cde553e839be3","treeId":"58cf7c48314cde553e839bda","seq":9842024,"position":3,"parentId":"58cf7c48314cde553e839bdb","content":"STEP 2\nAsk weather they have a reservation and confirm the guest last name and number of guest.\n\n If the guest does not have a reservation ask may I have a last name for the tabe, then follow with asking how many will the reservation be for. \n"},{"_id":"58cf7c48314cde553e839be4","treeId":"58cf7c48314cde553e839bda","seq":9842027,"position":4,"parentId":"58cf7c48314cde553e839bdb","content":"STEP 3\n SHOWING CUSTOMERS TO THE TABLE \nKeep a comfortable pace not being too far head\n"},{"_id":"58cf7c48314cde553e839be5","treeId":"58cf7c48314cde553e839bda","seq":9842016,"position":1,"parentId":"58cf7c48314cde553e839be4","content":""},{"_id":"781ae17e8caf5d6206000010","treeId":"58cf7c48314cde553e839bda","seq":9842028,"position":5,"parentId":"58cf7c48314cde553e839bdb","content":"STEP 4\nEngage with the guest, ask how their day is or what are their plans for the evening, \nENGAGE THE GUEST – MAKE CONVERSATION\n"},{"_id":"781ae2e68caf5d6206000011","treeId":"58cf7c48314cde553e839bda","seq":9842029,"position":6,"parentId":"58cf7c48314cde553e839bdb","content":"Step 5\nladies first\nOnce arrive to the table, pull out the chair for any women in the goup. \n \nAs the guest sit down present the menus to the women first then the men. Present the wine list and leave it centered on the table. \n"},{"_id":"781ae4368caf5d6206000012","treeId":"58cf7c48314cde553e839bda","seq":9842030,"position":7,"parentId":"58cf7c48314cde553e839bdb","content":"step 6 \nstate the server "},{"_id":"781ae4dd8caf5d6206000013","treeId":"58cf7c48314cde553e839bda","seq":9842031,"position":8,"parentId":"58cf7c48314cde553e839bdb","content":"step 7 \nenjoy your meal\n"},{"_id":"781ae5468caf5d6206000014","treeId":"58cf7c48314cde553e839bda","seq":9842032,"position":9,"parentId":"58cf7c48314cde553e839bdb","content":"step 8 \nshow appreciation and offer a warm farewell \n"},{"_id":"781ae5de8caf5d6206000015","treeId":"58cf7c48314cde553e839bda","seq":9842033,"position":10,"parentId":"58cf7c48314cde553e839bdb","content":"dont forget"},{"_id":"781ae6488caf5d6206000016","treeId":"58cf7c48314cde553e839bda","seq":9842416,"position":1,"parentId":"781ae5de8caf5d6206000015","content":"always smile \nkeep eye contact \nintroduce the restaurant\nask for last name and how many in party \nlead the guest not too far ahead \nladies first rule \nwhos the server \nalways enjoy \nthank them for coming in \nhave a wonderful night \n "},{"_id":"781aecda8caf5d6206000017","treeId":"58cf7c48314cde553e839bda","seq":9842052,"position":11,"parentId":"58cf7c48314cde553e839bdb","content":"citations \n"},{"_id":"781b05d08caf5d6206000018","treeId":"58cf7c48314cde553e839bda","seq":9842053,"position":1,"parentId":"781aecda8caf5d6206000017","content":"quora : They aren't customers, they're guests. Treat them as you would guests in your home. Smile. Be friendly. Anticipate their needs."},{"_id":"781b06468caf5d6206000019","treeId":"58cf7c48314cde553e839bda","seq":9842054,"position":2,"parentId":"781aecda8caf5d6206000017","content":" Walk your guests to their table in a manner that suits them \n\nehow\n"},{"_id":"781b08c38caf5d620600001a","treeId":"58cf7c48314cde553e839bda","seq":9842128,"position":3,"parentId":"781aecda8caf5d6206000017","content":"set up my hotel : proper manuscript for host and greeters \n"}],"tree":{"_id":"58cf7c48314cde553e839bda","name":"Project-HMD259-Villarreal","publicUrl":"project-hmd259-villarreal"}}