value exchange formula value force appeal Relevance Importance Urgency Other Desire better health more comfort more money more leasure greater popularity pride of accomplishment improved appearance business advancement praise from others security in old age social advancement be good parents have influence over others be sociable, hospitable be gregarious express their personalities resist domination by others satisfy their curiosity be up-to-date emulate what's admirable appreciate beauty be proud of their possessions be creative acquire or collect things be efficient win other's affections be first in things improve themselves mentally deliverable (completed project) Solving a problem common problem can be found through quantitative data Desired Future State Knowledge transfer Value Triad Revenue Gain Cost Reduction Emotional Contribution Price Certainty fixed Guarantees Terms Time Materials exclusivity related to # of competing options VRIN valuable rare immutable- easy to copy? non substitute- easy to find substitute? sub by cost force Material functional risk -maybe it won't work, nor do what it's supposed to do monetary risk -there's a chance I could lose money on this Mental psychological risk -I might feel guilty or irresponsible if I buy this social risk -I wonder what my friends will think if I buy this physical risk -looks a little dangerous. I could get hurt mult by c force clarity readable.io easy to understand metaphors -It's kind of like "riding a bike" little child test I understand this use stories or popculture that they know as vehicles short, punchy, simple, common language credibility specificity- substitute general descriptions with specific facts quantification- quantify your claims verification- let someone else do your bragging -endorsement from somebody credible -demo/walkthrough -testimonial -case study -study conducted by somebody credible/ institution -certifications Association or Borrowed Association; with a credible company in the market place relationship with likable credible public figure in your niche...mention to boost your credibility borrow association...quote an influencer....now what I'm about to share with you is the very same thing opera shared on a tv show with Dr. Oz Demonstrating Results -yourself -clients -method Accomplishments -that prospects envy Experience Track Record -proof of results -engineer track record Case Studies (even if it's not your customers) Respected Endorsement Giving the appearance of results in advance -by this point you understand how to....register a domain name...create a website -giving the appearance of showing that they are not in the same spot Scientific Language -adds credibility Proprietary Language -naming a method or phase Media/ Prestigious Publications -engineer massive credibility -PRweb.com -news release --most available coaching program list it on the squeeze page featured in the following publications as the greatest system have the logos I’ll tell you, the easiest way to do that is third party credibility. If you can go out and find a third party reputable source that’s saying the same thing that you’re saying that their story is in line with your story and your prospect heard you say it first and you can send them this third party credibility, they will assume that this third party is validating you because they heard it from you first Someone else validated it 7 - content, 38 - tone, 55 - body language